Branch Operations Supervisor / Officer – Karachi & Faisalabad

Graduate preferably B.Com / Postgraduate degree preferably M.Com / MBA in Marketing, Finance or Economics or equivalent from an HEC recognized university with minimum 2-3 years of experience in Trade Operations & Branch Operations with reputable Bank(s) / DFI.

Main Duties & Responsibilities:

  • Manages collections, remittances, time and call deposits of PKR & FC.
  • Handles and processes foreign exchange transactions for branch customers; Transfers funds between customer’ accounts.
  • Handling of all import and export documentation such as letters of credit, DAP, PAD shipping guarantees, and import/export bills.
  • Monitor and investigate any issues and discrepancies in all trade finance transactions.
  • Coordinates with internal and external auditors during reviews.
  • Ensure smooth running of assigned task according to operational procedures of the bank & guidelines provided by SBP.
  • Assist Branch operation manager and manage all Branch Operational affairs in line with the prevailing outlined Policies and Procedures as well as regulatory requirement including but not limited to KYC/AML to ensure efficient and effective product processing whilst ensuring superior customer services in terms of products processing and relevant centralized / ADC functions.
  • To ensure smooth account openings and service delivery at all times with minimum processing errors.
  • Review all sundry / suspense, parking and clearing GL heads and inform branch operation manager in case of any discrepancy.
  • Manage customer queries/complaints regarding operations for resolution in an effective as well as efficient manner, depending upon the nature of complaint.

Site last updated May 21, 2019 @ 7:12 am